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Tock

Tock

exploretock.com
What is your customer experience with Tock?

Tock Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Tock has 1.3 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Easy to reservation, You can say you have a reservation system.
    Cons: Cant get help to redeem and use, Hard to cancel, It does not work for the betterment of your business r.

  • Recent recommendations regarding this business are as follows: "If you are looking for a service oriented business this might not be it. They don’t service us the customers in order for us to be successful using their platform.", "Don’t buy".

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Show reviews that mention
reservation answer issues callingnever website results online problem resolution service
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Godfrey C Pfi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Reservation help

I feel frustrated. I can't get a hold of anyone to assist me with this issue, which will impact my business negatively.

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Loss:
$10000
Pros:
  • You can say you have a reservation system
Cons:
  • It does not work for the betterment of your business r

Preferred solution: Resolutions to my problems

User's recommendation: If you are looking for a service oriented business this might not be it. They don’t service us the customers in order for us to be successful using their platform.

Junil J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t find reservation transfer tap

I need to transfer my reservation, but there is no button for the transfer. Please help me. The reservation number is tock-r-ixbld3ht.

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Loss:
$200
Pros:
  • Easy to reservation
Cons:
  • Hard to cancel

Preferred solution: Cancel the reservation

Augusto Wix

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Schaumburg, Illinois

I need to cancel my service

I need to cancel my service agreement with Tock. How do I get in touch with a representative? Please have someone call me at 122********

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Anonymous
map-marker Lakewood, Washington

Wanted to talk to someone to cancel a reservation, but didn't talk to anyone.

I reserved a spot for this Friday, but something came up, so I wanted to cancel my reservation, I made a reservation for the following day, but I can't cancel my first reservation, I should be able to cancel three or four days before my reservation and not get penalized, or have to pay a cancellation fee, things happen, I am going the following day, can someone cancel my Friday reservation?

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Farouk Gjy
map-marker Salt Lake City, Utah

Unable to reach a PERSON to resolve a problem

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Online issues resulted in a duplicate reservation. Tried callingnever an answer.

Tried chat with no results. Tried website but no resolution.

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Yvonne L Luy

Gift card

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I have had talk for over a year with someone gave me as a gift. I have emailed tock and no response to how to redeem it. It would be great if I would get a response or a callback to help me out with this.

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Cons:
  • Cant get help to redeem and use

Preferred solution: Full refund

User's recommendation: Don’t buy

Yvonne L Ynv

Gift card

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I was given a gift for Christmas and have not been able to use. No help when needed. Would like a refund or help

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Preferred solution: Full refund

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